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 Frequently Asked Questions - Browsing the Web

All of these questions assume that you are in your browser, whether it be Internet Explorer or Netscape.
How do I go to a web address that I have (from an ad)?
How do I use Favorites/Bookmarks?
You can find the answers to these and other questions about Internet basics in our Learn section.

Why doesn't it open Hometown Computing's web page when I get on the web?
Your web browser can be configured to load any web page on the Internet when you first log on. The fact that the page is loaded automatically is done as a convenience to you, and doesn't mean that you subscribe to a particular service. For example, if your browser automatically loads the MSN home page, this doesn't mean that you are a MSN user. Changing your browser's start page will not affect the service you receive from Hometown Computing, it will only change the web page that loads when you dial in.

What's the scoop on Temporary Internet Files and History, and how do I clear them?
Temporary Internet Files and History are storage areas on your computer where recently viewed web pages and images hang around for a few days after you look at them, so that if you go back, they can be loaded quickly from your computer. This technique is called caching. In Internet Explorer these files can be managed from within the Options screen, and under Navigation in Preferences in Netscape.

Do you have any information on Parental Blocking?
We understand that some of you have concerns about the availability of objectionable material available on the Internet. There are numerous third party programs available at retail outlets that you may purchase to try to block unwanted websites. You also have the option of having us filter your access at the source. We offer filtered access for an additional $2.50 per month. If you are interested in activating filtered access or have any questions, please give us a call.

What do these security warnings that keep popping up mean?
The security warnings that pop up most often warn that "You are about to send data over an open connection," when using a search engine or something else that requires entering data. There is very little danger in doing so, and this message can usually be ignored. If you don't want to see this message anymore, put a check in the box labeled "Don't show this message again," and, yes, you'll never see the message again. As with all Internet security issues, the general rule of thumb to follow is to pay attention to whom you are giving information, if the information is personal.

What is the real difference between Internet Explorer and Netscape?
The difference between Internet Explorer and Netscape is very small. There are minimal differences in the way they display web pages, but both browsers support the most popular and widely used ways to present information over the web. The deciding factor in choosing one over the other is personal preference. Your service with Hometown Computing doesn't require that you use a particular browser; you are free to use any one or more that you like.




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